Billing Terms and Conditions
Welcome to Patio Plush! These Billing Terms and Conditions outline how Patio Plush ("we," "our," "us") processes orders and payments in the United States. By placing an order with us, you agree to the following terms.
Payment Methods
Accepted Payment Methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- MasterCard
- Shop Pay
- Union Pay
- Visa
- Paypal
Billing Information
Accuracy: You agree to provide accurate, complete, and current purchase and account details for all transactions made on our site. Please promptly update your email address and payment method information to ensure we can successfully complete your transactions and communicate with you as necessary.
Order Confirmation and Invoicing
Order Confirmation: Upon placing your order, you will receive a confirmation email outlining the purchased items, shipping method, and billing details. This email serves as your receipt.
Invoice: An invoice will be included with your shipment, itemizing all charges, including any applicable shipping costs and discounts applied.
Payment Processing
All transactions are processed in USD ($).
Authorization: By submitting your payment information, you authorize us to charge the specified amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures.
Failed Transactions: In the event of a failed or declined transaction, we will notify you via email. You will need to provide an alternative payment method to complete your order.
Disputes and Chargebacks
Dispute Resolution: If you experience any issues with your order, please reach out to our customer service team at support@patioplush.com. We are dedicated to resolving any concerns promptly to ensure your satisfaction.
Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you will be responsible for reimbursing us the chargeback amount along with any associated fees.
For More Information
Customer Support: 24/7
Phone: +12134104756
Email: support@patioplush.com
Address: 7103 Brent Lane, Lynden Washington 98264, United States.